she saw things photography by jen downer » portland OR natural light creative family and individual portraiture

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FAQ’s

When do you book your sessions?
When the light is beautiful!  Honestly, this varies with weather & seasons.  During the warm summer months, evening sessions are my FAVORITE!!!!!

Where do your sessions take place?
I really feel that doing sessions at your home is super special.  I love starting at your home and sometimes, if we feel like it, venturing to a nearby park or taking a walk around the neighborhood.  I also love finding inspiring locations all around our beautiful city, and am often enchanted by the way light dances around a lovely field of grasses.  I am always open to suggestions about outdoor locations!  If there is a place that is special to you or reflects your personality, please let me know and we’ll discuss it.

What if it rains?
As every Pacific North Westerner knows, it can be pretty wet and unpredictable 8 months out of the year!  I am a natural light only photographer and thus, a successful photo session is very much dependent on the light.  If it is raining, dark, or stormy I like to be able to make the call about whether or not to reschedule at the last minute.  I will phone or email you (let me know which is better!) within a couple of hours of your session to talk about our options.  I rely on your flexibility on this as the weather is obviously out of my control. I want to create really beautiful photographs in good light for you!

Do you offer digital negatives?
I sure do!  While I truly value printed photographs that can be seen and enjoyed over digital files sitting on a hard drive, almost all of my clients want to purchase their digital files, so I have created collections to include the files as well beautifully printed pieces to be lived with and enjoyed.

Do you have a minimum order?
I do not have a minimum, however I strongly suggest that if you’re going to do this, please budget to get what you really want out of it.  I look at my photo shoots as a little storytelling session, and it is my hope that each client ends up with the entire story to enjoy. (It’s amazing how going back after some time, you see new things in your photos that you may not have noticed before)  Most clients budget for between $1200 & $2500.

What form of payment do you accept?
Cash, checks, and Paypal payments.

Can my extended family of cousins, grandparents, etc. join in on the session?
Let’s talk about it.  I typically don’t do large group sessions, but if you have something special in mind I’m always open to hearing your ideas and seeing if it’s a good fit for the kind of work I do.

What should we wear?
I think first and foremost you and your family should wear what you feel is comfortable!  Wear what feels like YOU at your best. I do not want you to look like you stepped out of a catalog unless that’s what you really dress like!  I want you to look like you feeling cute & comfortable.

A couple of words of caution… I strongly advise against coordinating outfits that are even close to matching.  The days of family photos with everyone wearing black t-shirts or white are over now.  Also, teeny tiny prints & patterns can sometimes cause a moire look with digital photography.  I’m all for prints and patterns, but steer clear of teensy.  One more thing, I’m a fan of graphics and words that express your personality, but be mindful of logo’s and graphics that could be very dated (in a bad way) – on the other hand, this is a look at the PRESENT so it could be a fun addition – just something to think about.

What about props?
I am all for including special items in your photographs.  A special quilt or blanket, the toy your kiddo loves more than anything right now, a lovey… Anything that is special to you and your family at this time in your lives!  One thing that is always nice to have along on a session is a blanket to sit on – so if you have something beautiful or meaningful, please bring it!   Sometimes I’ll bring along a few things that might be handy, but I’m much more interested in photographing things that are your own.

What is the ordering process?
2-3 weeks after our session your gallery will be online and available for viewing for 2 weeks. Please be prepared to place your order within those 14 days as there is a $35 fee to extend your gallery.

What is the turn around time on our order?
Your order will be placed once your payment has been processed.  Please allow 4-6 weeks for the delivery of your order. In some cases it will take a touch longer (with book or album orders).

Do you offer refunds?
Due to the custom nature of my work, I am not able to offer refunds.  If we need to reschedule due to illness or inclement weather, your session fee will be used toward your rescheduled date.

I’d love to book a session with you!  What’s the next step?
Awesome!  Shoot me an email, and we will set up a phone consultation to talk about your photo session hopes and dreams!  I’ll be so happy to hear from you!